Another Neuro-Linguistic Programming (NLP) expression: “Whoever has the most flexibility, controls the system.” While it might sound a bit abstract, this principle holds valuable…
“The map is not the territory”. This simple yet profound phrase (Google says first coined by Polish-American philosopher and engineer Alfred Korzybski a century ago), contains a…
First published November 8, 2016 (then partially lost and re-written) In the fast-paced world of what we do, it’s easy to get caught up in the daily grind.
First published June 2017 (then lost and part re-written) You may already be familiar with the term, but even if not, it’s likely you’ve encountered it.
First published February 5, 2020 In case you’re not familiar with the concept of customer journey, any customer (/potential customer) can be said to go through a number of…
Part 1 – “It’s new therefore it’s confusing” What happens when you have an actual, real, smart innovation to offer to the market, but the market isn’t ready to jump on it… yet?
Part 1 first published April 11, 2018 In our contemporary, fast-food, ‘show me the money’ culture, we’ve grown accustomed to quick results and fulfilment on demand.
First published June 13, 2014 Do you remember in Apollo 13 (Tom Hanks, Kevin Bacon, 1995, “Houston we have a problem”) where the on-the-ground technicians urgently have to find a…